Privacy Policy
This policy explains how Foss Global handles personal data when you visit this website or contact us about a project.
Effective date: 13 July 2026
Contact: info@foss-global.com
1. Who we are
Foss Global helps European customers source and manage custom production in Asia. For privacy questions, you can contact us at info@foss-global.com.
2. What personal data we may receive
We only receive personal data if you choose to contact us, for example by email. This may include:
- your name, company name and job title;
- your email address and other contact details you choose to provide;
- information about your project, inquiry, supplier, product or production need;
- files or technical information you choose to send to us.
3. How we use personal data
We use personal data to respond to inquiries, assess projects, prepare quotations, communicate about sourcing and production work, manage customer relationships and meet legal or accounting obligations where relevant.
4. Legal basis for processing
Depending on the situation, we may process personal data because it is necessary to respond to your inquiry or take steps before entering into a contract, because we have a legitimate business interest in managing customer relationships and project communication, because we must comply with legal obligations, or because you have given consent for a specific purpose.
5. Sharing of information
We do not sell personal data. We may share necessary project information with suppliers, logistics providers, professional advisers, service providers or authorities where needed to respond to your inquiry, perform agreed work, manage production, arrange shipment, protect our rights or comply with legal obligations.
6. International work
Foss Global works with customers and suppliers across Europe and Asia. If your project requires supplier communication or production follow-up outside your country, relevant project information may be handled in the countries involved in the project. We aim to limit shared information to what is necessary for the project.
7. Confidential and technical files
Please do not send highly confidential technical files, drawings or customer documents until the appropriate project terms, confidentiality arrangements or non-disclosure agreement have been agreed.
8. Data retention
We keep personal data only for as long as reasonably necessary for the purpose it was provided, including project communication, customer follow-up, legal, accounting or dispute-resolution needs. If an inquiry does not become an active project, we will normally delete or archive the communication when it is no longer useful for follow-up.
9. Your rights
Depending on where you are located and which laws apply, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, portability of data, or withdrawal of consent where processing is based on consent.
To make a privacy request, contact info@foss-global.com. You may also have the right to complain to your local data protection authority.
10. Cookies and analytics
This website does not currently use analytics cookies or advertising trackers. If analytics, embedded services, contact forms or other tracking tools are added later, this policy should be updated before those tools are used.
11. Security
We take reasonable steps to protect personal data against unauthorized access, loss, misuse or disclosure. However, email and internet communication cannot be guaranteed to be completely secure.
12. Updates to this policy
This policy may be updated when the website, business processes, contact methods or legal requirements change. The effective date above shows when this version was last updated.